By By Chris Hoffman Contributor, PCWorld
Publication Date: 2026-01-30 11:30:00
Microsoft Copilot isn’t as good as non-Microsoft alternatives
Copilot just isn’t as flexible or reliable or useful as other AI chatbots. Under the hood, Microsoft is routing requests to OpenAI’s GPT models… but ChatGPT is a much more mature platform with more configurability and control over what AI model you’re using.
Copilot’s desktop vision feature is a bright spot, though, and Copilot has other strengths, too. For example, it’s the only AI tool that’s integrated into Word and Excel, which should give it a leg up in professional environments. And there are Microsoft’s efforts to turn Copilot into a “companion,” complete with a face.
Microsoft
But it’s still not catching on. It’s not enough to sway consumers over from those competing AI tools that don’t have virtual faces. I see a lot of enthusiasm for ChatGPT, Gemini, and Claude in AI communities, meanwhile Copilot is rarely mentioned (unless in a bad light).
I…