By PR Newswire
Publication Date: 2026-01-19 12:30:00
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Announced at the World Economic Forum in Davos, the deployment marks e&’s move beyond traditional chatbots to enterprise-grade agentic AI.
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Powered by IBM watsonx Orchestrate, agentic AI is embedded into mission-critical governance and compliance systems across e&.
DAVOS, Switzerland and DUBAI, UAE, Jan. 19, 2026 /PRNewswire/ — Global technology group e& and IBM (NYSE: IBM) today announced a strategic collaboration to advance towards an enterprise-grade agentic AI foundation at e&, starting with policy, risk, and compliance. Unveiled at the World Economic Forum Annual Meeting in Davos, the initiative reflects e&’s move beyond traditional natural language processing (NLP)-based chatbots toward governed, action-oriented AI embedded in core enterprise systems.