By Charissa Cheong
Publication Date: 2025-12-27 10:05:00
This as-told-to essay is based on a conversation with Rishab Jolly, 37, a senior program manager at Microsoft, based in Washington. The following has been edited for length and clarity.
I landed a job at Microsoft as a program manager in 2017, after moving to the US for my MBA.
I’m now a senior PM and find my role very fulfilling. My role involves developing ideas for products and features that enhance the customer experience, but also drafting plans that take the product from development to shipping to the customer. PMs are like the glue that brings different teams, across engineering, marketing, and business, together to work on each project.
As AI tools have become more prevalent, I’ve felt excited about the technology’s potential to help me in my role. I consider myself an early adopter who’s been upskilling to make sure I have AI as a new tool in my toolbox.
Here are the ways AI helps me, both in my job and personal life, that are relatively easy to…
