By @iTnews_au
Publication Date: 2025-12-22 20:00:00
Suncorp Group is planning a multi-agent approach to its AI strategy, building a library of reusable components that will help it scale the technology across its brands.
The insurer, which is behind brands such as AAMI, Gio Insurance and API, said it had begun plans to transform its customer service and deposit processes in October.
Recently, at the Databricks 2025 event in Sydney, the group’s chief machine learning engineer, Touraj Varaee, said that he has already saved thousands of man-hours using AI and generated more than a million words in…
