By Fletcher Previn,
Publication Date: 2025-11-17 20:44:00
For decades, CIOs have chased incremental improvements in IT productivity. But what if the future of work isn’t about 10% or 20% gains, but about 10Xing human potential? At Cisco, we believe that the future is already here.
Since joining Cisco as CIO in 2022, our goal for Cisco IT has evolved from doubling throughput to an ambitious 10X increase in productivity, transforming us into an innovation engine. As CIO, I see AI not as an incremental gain, but as the engine to achieve this 10X human potential to empower our people and transform IT as well as our company culture. We’re accelerating this by combining machine learning (ML), generative AI (GenAI), and agentic AI to optimize IT operations and create proactive, personalized employee experiences. Our IT strategy is built on Agile, AI, and User Experience.
Fletcher Previn, CIO of Cisco, on AI, productivity, and the future of work
An IT framework built for AI
To stay true to our strategy and lean into our vision,…
