Packer Fastener develops AI-powered quoting tool through Microsoft’s AI Co-Innovation Lab

Since its grand opening in June, Microsoft’s newest AI Co-Innovation Lab, located at the University of Wisconsin-Milwaukee, has already helped several Wisconsin manufacturers find tech-based solutions to their business problems.

Green Bay-based Packer Fastener is the latest company to make its way through the lab. This week the company announced that it has developed an AI-powered quoting and ordering tool designed to improve customer experience and streamline internal processes.

The automated quote and order software pulls key data from customer requests and matches it directly with internal SKUs to streamline the quoting process. The new software is expected to automate up to 75% of quote transactions, saving roughly 40 hours per month.

The software will also help reduce duplicate inventory and shorten new employee onboarding time. It’s expected to launch by the end of the year.

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