Hybrid AI-Human Models Sharpen Fraud Response | PYMNTS.com

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Hybrid AI-Human Models Sharpen Fraud Response | PYMNTS.com

When it comes to tech innovations, flash can often overshadow function. Yet when it comes to payments and banking, artificial intelligence is starting to prove that it doesn’t need to shout to make an impact.

“We’ve been building our AI capabilities for over a decade now,” John Bresnahan, global head of operations at i2c, told PYMNTS. “This isn’t a new phrase for us.”

“We really think of AI as augmented intelligence,” Bresnahan added. “We don’t view it as something…

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https://www.pymnts.com/news/artificial-intelligence/2025/hybrid-ai-human-models-sharpen-fraud-response/

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