AWS recognized as a leader in 2025 Forrester Wave for Contact Center as a Service with Amazon Connect | Amazon Web Services

AWS recognized as a leader in 2025 Forrester Wave for Contact Center as a Service with Amazon Connect | Amazon Web Services

Amazon Web Services (AWS) was named a leader in The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025. We believe this recognition underscores the continued evolution and strength of Amazon Connect, our cloud-based…

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https://aws.amazon.com/blogs/contact-center/forresterwave2025/