Here are five tech news, insights, chatter, and more to start your day on Monday, October 18, 2021.

What’s in our daily brew?

  • Who we serve: Content for Managed Services Providers (MSPs), IT Service Providers (ITSPs), Technology Solution Providers (TSPs), Cloud Services Providers (CSPs), IT Consulting Firms, System Integrators, VARs, Independent Software Vendors (ISVs) and any other partner acronym our already excellent SEO further caffeinated.
  • Frequency: Every business morning.
  • How to contact the barista: Send news, tips and rumors to

A. What’s Brewed Today: Technology News

1. News about the Kaseya Connect IT 2021 conference: Follow the latest Kaseya business updates here.

2. MSP Acquisitions – M&A Advisers: Convincing growth partners played a key role in the takeover of CLASS Computing by LeadingIT, announced the M&A advisor.

3. Loan agreement – IT services: ePlus has provided a new $ 375 million credit facility, an increase of $ 275 million, along with a sublimit to a revolving credit facility of up to $ 100 million.

4. Robotic Process Automation (RPA) and Contact Center: Automation everywhere has started Automation everywhere for contact centers. Translation: Here come the bots.

5. Talent – MSP: Ensono has appointed Hannah Birch Senior VP and Managing Director for Europe. The appointment follows Ensono’s acquisition of the cloud consulting company Amido.

6. IT Service Management (ITSM): A new ServiceNow messaging service, which uses the Twilio platform, “enables businesses to purchase SMS and WhatsApp directly from ServiceNow, making it easy to integrate popular messaging platforms into ServiceNow workflows,” the company says.

B. Channel Chiefs, Affiliate Programs, and Strategic Alliances

1. Partner sales platform: A tipster told us to take a look PartnerTap Revenue Platform, which “connects thousands of salespeople and channel managers in every company directly so that they can discover new opportunities and generate more sales together.” Hmmm …

2. Affiliate program – IT automation software: Dissolve systems launched the Engaged Channel Partner program. The affiliate program comes after Ayehu takeover from mid-2021.

3. Partnership – data protection and Apple device management: the Acronis Cyber ​​Protect Cloud now integrated with Addigy, an Apple device management platform for macOS and iOS systems.

4. Partnership – Accenture and Splunk: accent and Splunk formed a business group to help customers “maximize insights from data, with a particular focus on AI-powered IT operations, security automation and intelligent supply chains”.

5. Partnership – data cloud and risk management: Panoramas and Snowflake work together to combine cloud data management with third-party security risk management software capabilities.

6. Sales – data protection financing: Tech Data Capital, a financing arm within TD Synnex, has a partnership with a data protection software company cohesion To offer Cohesity customers a variety of funding options to spread payments over time.

7. Distribution – cloud-based video services: TD Synnex now offers the Qumu Video Engagement Platform to its network of 150,000+ resellers.

C. Channel Partner Summits, MSP Conferences and Virtual Calendar of Events

  1. MSP sales compensation plans for 2022 (October 21, ChannelE2E webcast)
  2. Acronis #CyberFit Summit 2021 (October 25-27, Miami, Florida and virtual)
  3. hack_it 2021.2 by Jägerin (October 25-27, virtual)
  4. Microsoft Ignite 2021 (November 2-4, virtual)
  5. Ingram Micro ONE 2021 (November 8th-9th, virtual)
  6. The complete calendar of events from ChannelE2E
  7. Add your annual event to our calendar: Submit it here for consideration.

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